At MetaBenz, we are committed to maintaining the highest standards of transparency and security in all cryptocurrency transactions. Our Refund and Cancellation Policy is meticulously designed to safeguard our users while ensuring compliance with relevant regulations. Please review this policy carefully to understand the terms and conditions related to refunds and cancellations on our platform.
MetaBenz adheres to a no-refund, no-cancellation policy for cryptocurrency transactions once an order is successfully executed. This policy is integral to our commitment to providing a secure and reliable trading environment, preventing potential misuse, and upholding legal and operational standards.
When a cryptocurrency purchase is made on MetaBenz, the transaction is processed promptly. Once an order is fulfilled—whether fully or partially—the corresponding cryptocurrency is transferred to the seller's account, and this transaction is final and irreversible. Users should ensure their orders are accurate and intentional before finalizing any purchase.
Users can withdraw funds from their MetaBenz account within the specified limits. MetaBenz reserves the right to retain or deduct amounts as necessary, depending on user actions or compliance with legal requirements. The remaining balance, if any, will be transferred or refunded in accordance with applicable laws and regulations.
MetaBenz facilitates the purchase and sale of cryptocurrencies through various currencies listed on our platform. When buying, the corresponding amount in INR/BTC/USDT will be deducted from the user's wallet. Conversely, when selling, the proceeds will be credited to the user's wallet. All transactions are executed based on the current market rates and the user's account balance.
Users are not entitled to refunds or cancellations under the following conditions:
Cryptocurrency trading on MetaBenz involves inherent market and legal risks. The platform’s pricing may vary from other exchanges, and MetaBenz does not guarantee any specific returns or profits. Users are encouraged to trade responsibly and understand that all trading activities are conducted at their own risk.
MetaBenz’s Refund and Cancellation Policy underscores our commitment to transparency, security, and regulatory compliance. We urge users to familiarize themselves with this policy before engaging in any cryptocurrency transactions on our platform. By adhering to these guidelines, we aim to foster a secure and reliable trading experience for all our users.
For further assistance or queries regarding our policy, please contact our dedicated support team. We are here to ensure that your experience with MetaBenz is seamless and satisfactory.