MetaBenz Law Enforcement Assistance Protocol

Introduction

At MetaBenz, we prioritize maintaining strong relationships with law enforcement agencies to ensure timely and effective responses to information requests. Our commitment is to assist law enforcement while upholding the highest standards of data security and compliance with legal frameworks. This document provides a comprehensive guide for law enforcement personnel on how to interact with MetaBenz to request customer information.

Collaborating with Law Enforcement

MetaBenz is dedicated to cooperating with law enforcement agencies globally, guided by our terms of service, privacy policies, and applicable legal requirements. To ensure a seamless process, all information requests should be submitted through the MetaBenz Information Request Portal, available at MetaBenz Legal Requests.

Essential Submission Requirements

To facilitate prompt and accurate processing of information requests, law enforcement officials are requested to include the following details in their submissions:

  • Agency Identification: Clearly state the name of your law enforcement agency, including the country or jurisdiction it represents.
  • Verification of Authority: Provide proof of your official capacity, such as a government-issued photo ID (e.g., police badge) and official documentation authorizing the request.
  • Official Contact Details: Use an email address that is registered under a government domain to submit your request.
  • Request Documentation: Submit an official request in English, such as a subpoena, court order, warrant, or a comparable legal document. Ensure that it is duly signed or sealed by the appropriate authority.
  • User Information: Include all relevant user identifiers in a format that can be easily copied. This may consist of:
    • Full name
    • Email address
    • Phone number (with country code)
    • User ID
    • Transaction hashes or addresses
    • Any other pertinent details that can aid in locating the user
  • Flow of Funds: Provide detailed information regarding the flow of funds associated with the request.
  • Disclosure Information: Indicate whether the request should be disclosed to the user in question.
  • Freezing Requests: If requesting a freeze on the user’s account, specify the duration of the freeze and whether the user should be notified.

Language and Format Requirements

To ensure an efficient review process, all documents and communications must be provided in English. Requests should be submitted in a format that allows easy copying and access, such as PDF, Word document, or Excel file. Ensure that identifiers are included in a format that is accessible within the email content itself if necessary.

Conclusion

MetaBenz is committed to facilitating law enforcement operations while safeguarding user privacy and data security. By adhering to these guidelines, law enforcement agencies can help us ensure that requests are processed effectively and in compliance with all relevant legal standards.

Should you have any questions or require further assistance, please reach out through our MetaBenz Information Request Portal.