At MetaBenz, safeguarding your privacy is our top priority. Our Privacy Assurance Policy is designed to transparently outline how we collect, use, and protect your personal information while ensuring a seamless experience on our platform.
Account Setup and Management: When you create an account with us, we gather essential details like your name, email address, and phone number. This information helps us verify your identity, manage your account, and keep you informed about important updates.
Service Delivery: Your personal data enables us to facilitate and manage your digital asset transactions, ensure account security, and enhance our services based on your needs.
Event Updates and Promotions: We use your information to keep you informed about upcoming events and exclusive offers tailored to your interests.
Support and Complaints: Should you need assistance or wish to file a complaint, we collect details to verify your identity, address your concerns, and provide appropriate solutions.
Compliance and Investigations: To uphold Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) regulations, we process information to conduct necessary investigations and collaborate with law enforcement.
In this policy, "MetaBenz," "we," "us," or "our" refers to our company, while "you," "your," or "User" pertains to individuals utilizing our platform.
We handle your information responsibly, retaining it only as long as necessary for legal compliance or as agreed upon. Once it's no longer needed, we securely delete it.
This Privacy Assurance Policy applies universally to all users of the MetaBenz website and app. It governs how we collect, utilize, and safeguard your personal data.
We adhere to the most current laws and regulations. Any references to legal provisions in this policy are aligned with the latest amendments to ensure our compliance.
You have the right to access, modify, or delete your personal information. Additionally, you can request restrictions on how we process your data or object to specific uses. Contact us to exercise these rights.
The headings in this policy serve as a guide and do not alter the meaning of the terms or conditions. They are for ease of reference and should not affect the interpretation of the clauses.
When we use the term "include," it implies a broad scope ("including but not limited to") unless otherwise specified.
By using our services, you consent to our collection and processing of your personal information. This consent is essential for us to deliver our services effectively and comply with legal obligations.
We use cookies to enhance your experience by tracking interactions, IP addresses, and geographical locations. This data helps us refine our services and tailor them to your preferences.
When our platform requests permission for specific device functions, such as camera access, we will prompt you to grant consent. This ensures transparency regarding the use of your personal information.
To use our services, you must supply accurate Identity and Service Information. This is crucial for us to deliver our services and comply with regulations.
To continually improve our platform, we may update our information collection practices. These changes ensure we remain innovative and user-centric.
If our platform links to third-party websites, their privacy policies apply. We encourage you to review these policies to understand how your data is handled elsewhere.
Cookies help us monitor performance and effectiveness, enhancing your user experience. They track preferences and usage patterns, contributing to a more personalized experience.
You can control cookie settings through your browser. Disabling cookies may affect your ability to use certain features of our platform.
We do not sell or trade your data. We may share information with trusted affiliates or service providers under strict conditions to support our platform's functionality and compliance.
Our platform employs advanced security measures, including physical, electronic, and managerial safeguards, to protect your personal data. We use encryption, secure servers, and firewall protection to ensure data security.
When your data is no longer needed, we ensure its complete destruction through secure methods such as electronic deletion or physical shredding.
You can request information about your personal data, access it, correct inaccuracies, request deletion, and object to processing. You may also withdraw consent where applicable.
If you discover any security vulnerabilities, please report them to us immediately via our support email. We will take prompt action to address any issues.
For inquiries about our privacy practices, our customer support team is available to assist you. You may also contact our Chief Privacy Officer via email for detailed concerns.
While we implement stringent security measures, we cannot guarantee absolute safety of information transmitted online. We are not liable for any unauthorized access to your data.
We reserve the right to update this policy at any time. Regularly review it for any changes. Continued use of our platform implies acceptance of the revised policy.
We communicate important updates via the contact information you provide or through our platform. We are not responsible for losses arising from reliance on information obtained through other means.
By prioritizing transparency and security, MetaBenz strives to protect your personal information and enhance your experience on our platform.